Is Fizz Reliable

andrew_sl
andrew_sl Posts: 2 ✭
edited October 3 in Welcome and join
I’ve had fizz for about a couple months now and the cellular service hasn’t been the best. Any tips ?

Answers

  • Shmutz
    Shmutz Posts: 372 ✭✭

    Make sure roaming is enabled and automatic so you can use fizz EXT networks where the usual one isn't as available.

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 467 ✭✭

    I guess, we would need some more details about why you are not completely happy with the service to give any meaningful tips :)

  • bjlockie
    bjlockie Posts: 221 ✭✭
    edited October 1

    Where are you and what phone do you have?
    I'm near Peterborough Ontario and it's been perfect for me.

  • tihi
    tihi Posts: 272 ✭✭

    I'm living in Montreal and I love Fizz, I am at level 4 now, and I can have 750MB of data every month for free ^^ now I am trying to get more active on Fizz forum to get to level 5 faster, where I can have 1GB per month for free. I know this is not really too much, but for my use, this amount is enough, for just 6$ per month. I don't need monthly data or monthly call,s or messages because I'm mostly using wifi. For the calls and messages, I add money to my Fizz wallet and pay each time I use. I find this very economical for me as a student.

  • Fizz_Code_FRERG
    Fizz_Code_FRERG Posts: 568 ✭✭
    Try reboot the phone
  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 10,849 ✭✭

    I am with Fizz for almost 4 years now and didn't have any major issues with connectivity for both Internet and phone plans. For Internet plan there were just 2 or 3 maintenances in my area which lasted for several hours.

  • alexanderluo10890
    alexanderluo10890 Posts: 1,339 ✭✭

    @tihi said:
    I'm living in Montreal and I love Fizz, I am at level 4 now, and I can have 750MB of data every month for free ^^ now I am trying to get more active on Fizz forum to get to level 5 faster, where I can have 1GB per month for free. I know this is not really too much, but for my use, this amount is enough, for just 6$ per month. I don't need monthly data or monthly call,s or messages because I'm mostly using wifi. For the calls and messages, I add money to my Fizz wallet and pay each time I use. I find this very economical for me as a student.

    1 GB upgrade is on Level 8

  • Whizz
    Whizz Posts: 26,395 admin

    Hello @andrew_sl ,

    Thank you for your interest in our services! We truly appreciate your engagement and look forward to assisting you.

    If you have any questions or need support, please feel free to visit our support team here: https://fizz.ca/en/support—we're here to help. Additionally, you’re welcome to post your questions here and engage with our community. I’m confident that fellow members will be happy to assist and provide answers to any inquiries you may have.

    Thanks again for choosing us, and we look forward to supporting you!
    Have a good one,
    Alexandra, Community Moderator

  • tihi
    tihi Posts: 272 ✭✭

    @alexanderluo10890 said:

    @tihi said:
    I'm living in Montreal and I love Fizz, I am at level 4 now, and I can have 750MB of data every month for free ^^ now I am trying to get more active on Fizz forum to get to level 5 faster, where I can have 1GB per month for free. I know this is not really too much, but for my use, this amount is enough, for just 6$ per month. I don't need monthly data or monthly call,s or messages because I'm mostly using wifi. For the calls and messages, I add money to my Fizz wallet and pay each time I use. I find this very economical for me as a student.

    1 GB upgrade is on Level 8

    That will be great if I can reach level 8 😁

  • Linkin
    Linkin Posts: 354 ✭✭

    Im with Fizz for almost 4years, in Montreal it works better than most providers specially in the Metro, im very comfortable with them, try to contact the support so they can troubleshoot the issue.
    Hope it will resolve quickly

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