Android tv app keep crashing

Abby D.
Abby D. Posts: 1 ✭✭
edited October 1 in TV

Internet and all other apps are working great. It's the same on all our tv's. So what's up with Android tv fizz tv app today?

Answers

  • Bois_3ISKD
    Bois_3ISKD Posts: 6,610 ✭✭

    @Abby D. said:
    Internet and all other apps are working great. It's the same on all our tv's. So what's up with Android tv fizz tv app today?

    They currently have a bug.

    Fizz is working to fix this issue. An update will be available eventually.

  • nicks
    nicks Posts: 3 ✭✭

    Surely hope we going to get credited for days we are not able to use the service we paid for.

  • Mike RZMAX
    Mike RZMAX Posts: 6,834 ✭✭

    It works very well today !

  • Still crashing for me on google tv.

  • Whizz
    Whizz Posts: 26,427 admin

    Hello everyone,

    Sorry to hear that you`ve had issues with the TV app.

    A new update just came out so I advise you to uninstall and re-install the app as this should fix any crashing issues.

    If the situation still persists, please test the app on another device if possible while also checking the details found here : https://fizz.ca/en/faq/troubleshooting-im-having-issues-my-fizz-tv-channels-what-do-i-do and reach our customer service on chat if nothing helped.

    Thank you for your understanding.
    Have a good one,
    Raul, Community Moderator

This discussion has been closed.