anyone else with slow lte internet

Stephen G. #32755
Stephen G. #32755 Posts: 45 ✭✭
edited September 25 in My Mobile

LTE data has slowed to a crawl. Not only at home in the Ottawa area but this week while visiting London it is incredibly slow. I have restarted my phone and toggled airplane mode off and on a number of times but everything is just SLOW, SLOW, and even SLOWER.
Pixel 7 on Android 16. Anyone with suggestions?
Technical team?

Best Answer

  • Whizz
    Whizz Posts: 26,304 admin
    Answer ✓

    Hello Stephen G. #32755,
    I am sorry to hear about the situation with the mobile data being slow.
    Since you’ve already restarted/toggled airplane mode, I’d suggest resetting your network settings and double-checking your preferred network type is set to LTE/5G. 
    To reset your network settings go to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth.
    I can also suggest if you can trying out a different sim to see if the issue persists.
    Here is an FAQ with mode details https://fizz.ca/en/faq/browsing-the-internet-is-very-slow-on-my-mobile-phone-how-do-i-fix-it
    If the issues persists please reach us to https://fizz.ca/en/support
    Have a wonderful day.
    -Mihai, Community Moderator 

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