Problem with data gifting
For the past week or so I have been unable to gift data. Am I the only one ?
I always have the same message "There has been an error. Please try again later."
Best Answer
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Hello @lauriefizz_16
Thank you for letting us know about this.
I verified your account and I can see that you still have data from your monthly plan included, so you should be able to send gifts without issues.
I recommend logging into your Fizz account using an incognito/private browser window in order to try again.
You can find more information on this topic here: https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work
If the issue persists, please contact us directly from the support page. You can do that here: https://fizz.ca/en/support
Have a good one!
-Vlad, Community Moderator0
Answers
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Hi retry with private mode of browser. I don’t sure but possible don’t work if you have in freez period.
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@lauriefizz_16 said:
Hi!
For the past week or so I have been unable to gift data. Am I the only one ?
I always have the same message "There has been an error. Please try again later."Log out of the Fizz website and log back in, sometimes that solves this problem !
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