Why is my data not working..and yet it says I have already used 1GB?

Rayana · September 8

Signed up. Received my phone. Put in eSIM. Set up new phone..transfered from old phone. Phone is working but no data yet being dinged for used data. What is going on? How can this be rectified asap?

G225 code IRSGE · September 8

Hi reboot phone. What is model of phone?

@whizz

Shmutz · September 8

Hi,
You could make sure apn settings are correct and enabled, then toggle network connection by enabling airplane mode for a few seconds or rebooting the device.

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

MobileFizzer_VBMV6 · September 9

Are you saying data is not working or data usage is not being counted? Data counting with Fizz is somewhat delayed especially when you look at the daily usage counter. It usually takes to the next morning until I see the full data usage from the previous day.

Why is my data not working..and yet it says I have already used 1GB?

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