I didn't receive my sim card
dianesighomnou
Posts: 2 ✭
Hello! I am still waiting for my card. It's been 3 weeks that I placed the order
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Answers
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You can contact support via online chat in your account
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Hi @dianesighomnou
You need to be in contact with the support to see if they will send you another one or ask to buy a new one and refund after the activation https://fizz.ca/en/support0 -
Hello dianesighomnou ,
Sorry to hear about the issue.
I verified your account and it appears that the Sim card is delivered.
If you did not receive it , please reach our customer service on chat : https://fizz.ca/en/support for further investigations.
Have a good one,
Raul, Community Moderator0
This discussion has been closed.