Dinosaur badges not being activated automatically?
I'm supposed to have the 6 months dinosaur badge activated since 27 february of 2025 and it's still not activated... I'm about to earn the 1 year badge in a matter of days but it probably won't work since it seems to be stuck.
I tried to contact the support bot since that's what a fizz worker replied to someone else, on this forum, with the same issue, but it's useless and keeps sending me links to ''rollover data'' which isn't what I need at all.
Can anyone unlock my dino badges please? 
Thank you. 
Answers
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@Whizz can you help here?
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Someone wrote to me and opened up a ticket, thanks a lot!!
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I don't see the ticket on my account yet, but I assume that it might take some time to appear.
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Hi contact support. This is fastly.
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I see the ticket, thanks a lot everyone!
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@jennyp said:
I'm supposed to have the 6 months dinosaur badge activated since 27 february of 2025 and it's still not activated... I'm about to earn the 1 year badge in a matter of days but it probably won't work since it seems to be stuck.I tried to contact the support bot since that's what a fizz worker replied to someone else, on this forum, with the same issue, but it's useless and keeps sending me links to ''rollover data'' which isn't what I need at all.
Can anyone unlock my dino badges please?
Thank you.contact support, it will be unblocked quickly
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Hello @jennyp ,
I am sorry for this situation.
Verifying your account, a ticket was already escalated to our technical team to fix it.
Once an answer is provided by them, you will be immediately informed by email.
You can follow the progress also under My settings, My tickets too.
Rest assured we are doing the best for you.
Thank you for your cooperation.
Have a great day!
-Simona, Fizz Team1
