Quebec only coverage

Hi There,
My phone plan is only for Quebec province. If I go on a trip in Ontario province and use the phone, will there be any fees added to me next bill or the phone will just stop working by itself ? Thanks in advance for your answer.
Answers
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The phone will not work in Ontario and the exception of the free incoming sms
fizz is a prepaid service therefore you will not be chargedAt the exception of you put money in the fizz wallet, therefore that money will be used to cover your usage till you use all up and if you want to do this, remember to activate the roaming on the phone too
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According to website and CS there are no roaming charges so it should just not work, but in my experience if you have money in your wallet it automatically charges your wallet for data and calls while out of your coverage zone. You could disable roaming and network data to avoid that.
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@Shmutz said:
According to website and CS there are no roaming charges so it should just not work, but in my experience if you have money in your wallet it automatically charges your wallet for data and calls while out of your coverage zone. You could disable roaming and network data to avoid that.I never tested disabling the roaming should not protect from the use of the wallet since if you are in Fizz coverage should not consider as a roaming
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Very good. Thanks for the quick answer.
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Fizz services will simply not work in Ontario. If you add funds to your Fizz wallet, or add an add on for Ontario, only then you will get coverage.
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Adding funds to your wallet will charge you as you use data or make calls. Adding an add on for Ontario will be something you pay for in advance.
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Adding an add on for Ontario or funds to your wallet.
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Hello,
Thanks for contacting us.
Fizz mobile service is prepaid, you won't be charged extra, if you have money into your Walled added, you will pay per use.
As your plan is Quebec coverage, you will be able to use your services in Quebec.
In Ontario, you only be able to receive texts messages. Incoming texts are always free, whether you’re within your coverage area or not, and whether you opted for unlimited texts or not.
If you want make and receive calls and use mobile data in Ontario, you can buy a Travel Add-On for Canada from My plans, Manage, Travel Add-Ons of add money into your Wallet and pay per use.
Please consult our FAQ too:https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options
Have a wonderful day.
-Simona, Community Moderator0