merging accounts
I have an account with a mobile plan and an internet plan. My wife also has an account with a mobile plan. I would like to transfer her mobile plan to my account and delect her account. This alows us to manage our mobile plans and internet from one account. Is this possible?
Best Answer
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Hi @Glenn56
At the moment, Fizz doesn't allow this https://fizz.ca/en/faq/it-possible-transfer-my-plan-another-accountProbably this can do it https://fizz.ca/en/faq/how-do-i-add-user-to-plan
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Answers
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@Glenn56 said:
I have an account with a mobile plan and an internet plan. My wife also has an account with a mobile plan. I would like to transfer her mobile plan to my account and delect her account. This alows us to manage our mobile plans and internet from one account. Is this possible?No, it's not possible
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This question was raised multiple times in the past. There was a reply from @Whizz that they are working on it, but unfortunately it is still not possible currently.
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@Bois_3ISKD said:
@Glenn56 said:
I have an account with a mobile plan and an internet plan. My wife also has an account with a mobile plan. I would like to transfer her mobile plan to my account and delect her account. This alows us to manage our mobile plans and internet from one account. Is this possible?No, it's not possible
It's probably possible to port the number to another provider, then port it back to Fizz under the desired account, but that's only a guess.
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@Shmutz said:
@Bois_3ISKD said:
@Glenn56 said:
I have an account with a mobile plan and an internet plan. My wife also has an account with a mobile plan. I would like to transfer her mobile plan to my account and delect her account. This alows us to manage our mobile plans and internet from one account. Is this possible?No, it's not possible
It's probably possible to port the number to another provider, then port it back to Fizz under the desired account, but that's only a guess.
This is just a workaround.
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It's probably possible to port the number to another provider, then port it back to Fizz under the desired account, but that's only a guess.
This is possible, of course, but it will only retain the phone number, not the original plan. When the number is ported back into the desired Fizz account, you can only choose from Fizz plans currently on offer. Depending on how the original plan compares to current plans in price & perks, this may or may not be an issue.
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Unfortunately this is not possible.
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@Whizz could you please shed some light on progress of work on merging and separating the plans? It's been 5 years already since we heard from Fizz: "we are working on it..."
Other providers have these options for decades.
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