Unfortunately, even though I didn’t want to, I’ll have to part ways with Fizz.

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Kaloyan
Kaloyan Posts: 24 ✭✭
edited 4:04PM in Internet

I’ll also have to transfer my 3 phones and internet.
This support does not meet even the most basic requirements.
There’s no ticketing system for the issue, no accessible history.
Every time in chat, you have to explain everything from the beginning, endlessly.
This is not support—it’s a mockery of people’s time.
They always start from the beginning, and it’s the same thing endlessly—you start to feel like an idiot.
And here in the forum, they keep closing the threads—even though I asked them not to until the issue is resolved.
Awful.

Answers

  • Whizz
    Whizz Posts: 25,469 admin

    Hello @Kaloyan ,

    I am the moderator that closed your recent post as I will also close this one.

    I`ve already informed you on a few steps that I would like you to check and our colleagues have access to the full integrity of the discussion.

    Please follow the suggestions given earlier , and just ask our colleagues to read the notes on your account so they can check further what`s happening.

    Personally, I understand that you are a bit upset, but hopefully with your cooperation the issue will be resolved.

    Thank you for your understanding.
    Have a good one,
    Raul, Community Moderator

This discussion has been closed.

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