RCS glitch the.n completely stopped - status
But since yesterday I'm completely unable to send text messages, RCS or not.
I have a Google Pixel 7
Android 16 no updates found
No updates available for the play store
The message app from Google is fully updated
I've shutdown and restarted my phone multiple times
I've reinserted the sim in my old iPhone and unchecked iMessage, waited 30 minutes then inserted the sim in my pixel, the issue persist
Tried the message with and without a signed account
Yesterday my RCS status was green available but now it says not available.
I have internet at home, and on the phone, I have a text add on
And this morning I'm unable to login to my fizz account portal.
Do you have and ETA to resolve this issue that impact a lot of customers ?
I think it's worse since the last Android update or message app update
Best Answer
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Hello @KevQC,
Thank you for letting us know about this.
We are aware that there are multiple Fizz members affected by this situation at the moment. Our dedicated department was already informed and is currently investigating what is impacting the RCS service.
Also, I verified your Fizz account, and I can assure you that SMS and MMS services are fully active and functional.
If you have any issues with your services, you can contact us from the support page for the appropriate assistance. You can do that here: https://fizz.ca/en/support
We appreciate your patience and understanding in this situation.
Have a good one!
-Vlad, Community Moderator1
Answers
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There are multiple reports on the forum with the same issue. You should contact the support team.
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The unable to login to the Fizz portal in the morning might be because or the updates done during the night.
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