adding tv plan to second account

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Robert L. #33521
Robert L. #33521 Posts: 1 ✭✭
edited July 9 in TV

I have 2 internet accounts, one is with fizz tv, I am trying to add a tv plan to the other account but getting a message: A TV plan is already associated with this Fizz account.

Answers

  • Mike RZMAX
    Mike RZMAX Posts: 5,458 ✭✭

    @Robert L. #33521 said:
    I have 2 internet accounts, one is with fizz tv, I am trying to add a tv plan to the other account but getting a message: A TV plan is already associated with this Fizz account.

    Contact support
    https://fizz.ca/en/support

  • Whizz
    Whizz Posts: 25,461 admin
    edited July 9

    Hello @Robert L. #33521 

    Thank you for contacting us.
    Verifying your account you have a TV plan in pending activation.
    if you still encounter this issue, please try again from an incognito window of your browser after please clear cache memory and cookies.
    You can consult our FAQ too:https://fizz.ca/en/faq/how-do-i-subscribe-fizz-tv
    If the issue persists, please contact us by chat to help you further:https://fizz.ca/en/support
    We appreciate your cooperation.
    Have a nice day.
    -Simona, Community Moderator

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