Can’t make a call

Xinxin M.
Xinxin M. Posts: 4 ✭✭
edited June 10 in Welcome and join

Why i can’t make a call to some certain persons.

Answers

  • Mark123_2024
    Mark123_2024 Posts: 6,981 ✭✭

    Contact the support team.

  • Shmutz
    Shmutz Posts: 208 ✭✭

    Is the number you are trying to call in your coverage zone?

  • Mike RZMAX
    Mike RZMAX Posts: 5,137 ✭✭

    @Xinxin M. said:
    Why i can’t make a call to some certain persons.

    The recipient may have blocked your calls

  • Whizz
    Whizz Posts: 25,225 admin
    edited June 10

    Hello Xinxin M.,
    I am sorry to hear that you have issues with your calls.
    If you're having trouble making calls to certain people, here are a few things you can try:
    Go to your phone's call settings and make sure those numbers aren't on a block list.
    Try to restart your phone sometimes a simple restart can fix things.
    Here is an FAQ with more details https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why . If the situation persists please reach at https://fizz.ca/en/support to gather more details about this situation.
    Thank you for your understanding and have a nice day.
    -Mihai, Community Moderator

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