Issue converting existing sim to esim
I was trying to convert my existing sim to esim, after the 30 minute wait it an error message popped up said activation failed. I can see two sims on my phone, the original sim one can only route SOS while the esim does not have a number attached to it and is not able to connect to internet.
Already contacted support and submitted a ticket for it, wondering if someone had the same experience?
Already contacted support and submitted a ticket for it, wondering if someone had the same experience?
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Answers
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@Whizz please take a look
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Fizz cannot transfer current number to an eSIM, but you could port a non-fizz number to an eSIM.
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Fizz cannot transfer current number to an eSIM
That's no longer accurate, they introduced e-sim transfers on existing plans a few days ago.
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@MobileFizzer_VBMV6 said:
Fizz cannot transfer current number to an eSIM
That's no longer accurate, they introduced e-sim transfers on existing plans a few days ago.
You're right. Check here: https://fizz.ca/en/faq/install-and-activate-esim
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Transfer esim on existing plans just came out, maybe still has some issues. You need to contact https://fizz.ca/en/support
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