Why can't apply my perks to 1 of my phone number

YICHEN Y.
YICHEN Y. Posts: 1 ✭✭
in My Mobile

Presently I have 3 active phone numbers under my account, all having phone and data services.
but I couldn't add perks to 1 of the 3 lines. When I look into "my settings“， options given to that line is also very limited. (roaming alarm only, no other options).
why is that?
is there a way to correct it?

Thank you

Answers

  • Mark123_2024
    Mark123_2024 Posts: 6,475 ✭✭

    You should contact the support team for that.

  • elena code xzi4t
    elena code xzi4t Posts: 11,700 ✭✭

    You cannot add a perks 6 days before the next billing cycle, is this your case?

  • alexanderluo10890
    alexanderluo10890 Posts: 430 ✭✭

    Do you mean you can add perks to two of lines and only not for the other one?

  • Gramart
    Gramart Posts: 1,188 ✭✭

    I would contact customer support for this. It doesn't seem to be something we can help you on

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