I can’t answer direct calls
A_majid_h
Posts: 2 ✭
In my forfeit, I didn’t add data calls, but I still do have money in the wallet. However, I can’t receive direct calls. Has it already happened to someone?
0
Answers
-
Hi @A_majid_h
Can you give us more information? Is the phone ringing?
Did you try to reboot the phone?
Are you using the phone in a coverage zone?
What phone are you using?
Are you able to make a call?
Did you try the SIM in a different phone?You can always contact the support https://fizz.ca/en/support
0 -
Can you still call out?
0 -
@A_majid_h, we cannot help you if you don't give more information. Contact the support https://fizz.ca/en/support if you still need help.
0
