Gifting data

joyclub
joyclub Posts: 39 ✭✭
edited March 31 in Data Gifting

Just 10 minutes ago, I was able to gift 1 GB to M79DL. I like to gift data to different people but since 5 other accounts that I tried to give a data gift to, didn't allow it stating that this person doesn't have enough data to receive a gift. So I decided to gift more to M79DL and guess what? Now that person also doesn't have enough data to receive a gift. There must be a glitch here! Please help!

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 11,892 ✭✭
    edited March 29 Answer ✓

    Hi @joyclub

    You can only gift the data for your current month, you cannot gift the rollover data or the data from perks

    Do you still have data to gift in the current month?

    from this guide : https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work

    You cannot gift:

    • An unlimited feature, such as text, minutes or minutes for international calls
    • Add-Ons
    • Gifted data (no re-gifting allowed!)
    • Data that has already been rolled over 

Answers

  • Shmutz
    Shmutz Posts: 168 ✭✭

    Like Elena wrote, you can only gift current month's data, so maybe you ran out of that (you can only gift in increments of 500mb) ?

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 9,479 ✭✭
    edited March 30

    As I wrote in another post, I tried to gift some data between my own plans and got an error that "there's no data plan...". All my plans have data.

    I guess there is a new bug in their system. I opened a ticket but there's no progress there, most probably because of the weekend.

This discussion has been closed.

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