iphone 7

Posts: 19 ✭
edited March 18 in Phones
after reading some comments from others moving from fido to fizz, i see that not everyone’s experience has been smooth. i’m a little worried about possibly missing iMessages and etc, like some have mentioned. does anyone who used a physical SIM card and use iphone7 and transferred from fido have any advice? i’m about to make the switch and would love to know if it’s going to be smooth.

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  • Posts: 11,738 ✭✭
    edited March 16

    hi @3_fizz

    My transfer was some time ago and if was very smooth , however, the iPhone 7 is not on the list of certified VoLTE phone by fizz, this means if you have any problems with the calls you will not have any support

    An user reported that is working, but it doesn’t use it for calls, therefore, he cannot really validate it, since the data will work

    Regarding iMessage, users reported a problem during the first day of the porting, someone reported was able to use it right away authenticating with the email

  • Posts: 171 ✭✭
    edited March 16

    I'd exercise caution, iPhone 7 is not in the Fizz' list of phones certified for VoLTE and you are going to need that starting from August this year.

    My recommendation would be to buy and activate a physical Fizz sim card on a low-cost plan and try it out. If everything works to your satisfaction, you buy a 2nd sim on the plan you want and transfer your number to that 2nd sim. Then just cancel the 1st at the end of its billing cycle.

    You may also want to read this:

    Site faviconHow do I know if I can use my own phone with Fizz?

  • Posts: 1,859 ✭✭
    edited March 16

    i would recommend you get to upgrade the phone. iphone7 works and has volte but the signal/antenna on iphone 7 is very poor. this lead to people calling the phone not hearing a ring tone and a lot of times prematurely hanging up thinking the call didnt go through. even on the fizz ext network with rogers, iphone 7 showed only 1 bar of signal most of the time. data and imessage was fine (linked to email though). make sure to toggle volte in settings

  • Posts: 6,100 ✭✭
    edited March 16

    Hi, I have iPhone7 Plus and no problem for Volte. Tested with #8378.

    For me, never problem with signal. alway 3 at 5 or more and rarely one on my house.

  • Posts: 19 ✭
    thanks guys! hi G225 code IRSGE what does it mean by "always 3 at 5 and rarely one on my house"
  • Posts: 19 ✭
    it's the iphone 7 not iphone 7 plus i guess that are not the same and wanna to know other user's experience. its costly to get a new iphone and upgrade is not an option right now. based on the messages i gather that i need a new physical sim card if i switch phones?
  • Posts: 6,100 ✭✭

    Test with #8378 for best answers.

    iPhone 7 Plus is more big.

  • Posts: 327 ✭✭

    Hi,
    @3_fizz

    Syncing apple messages is not a function of the device being used. There have been users reporting problems with getting apple messages up and running again when switching providers, but this sorts out.

    Be sure to have your messages synced to your iCloud account before you switch.

    This post from the Apple support community will be helpful

    https://discussions.apple.com/thread/254064419?answerId=257630908022&sortBy=rank#257630908022

    As for the missing “etc.” I have had several iOS devices over the years and have yet to be missing anything. Be sure to check the settings on non App,e apps like WhatsApp, Snapchat and the like to see what your backup/sync settings are set to.

    Cheers,

    Brad

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