Need help with data while fizz is working to resolve my issue

gjy4700771 · March 3

Requested (before the freeze period) for change of my plan for this month but it didn’t work. Contacted fizz and was told I also requested a cancellation of change after the first request. Strange! Don’t remember I sent the 2nd request. In addition, never received a confirmation for the 2nd request. Ticket was created but the issue is still there after a week. Anyway, I have to ask for some help here as the data is running out.

Code: 2771I (capital i at the end)

Thanks a lot!

elena code xzi4t · March 3

Hi

I will send you some

Oli 64JKA · March 3

I'll send you some!

gjy4700771 · March 3

You’re awesome!

gjy4700771 · March 3

You’re awesome!

KarL_ · March 3

Hey! Just sent you 0.5 GB 😊

matt1018 · March 4

No def not you who sent the cancel request, it is always their system somehow declined your request and didn't tell you at all. I was pissed of that, it happens to me for 3 times already.

Gramart · March 4

Just sent you some! Enjoy!

gjy4700771 · March 5

KarL_

Mar 3, 2025

Hey! Just sent you 0.5 GB 😊

Appreciated!

gjy4700771 · March 5

matt1018

Mar 4, 2025

No def not you who sent the cancel request, it is always their system somehow declined your request and didn't tell you at all. I was pissed of that, it happens to me for 3 times already.

Oh my! I was wondering but wasn’t sure! Now I know. Thank you for the information.