1st Month Badge

FancifulBeat
FancifulBeat Posts: 91 ✭✭
in Your Fizz Account

Didn't receive this. It's days past the one month anniversary. Should I just assume it's delayed? Or is it supposed to pop instantly?

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 9,880 ✭✭

    Hi @FancifulBeat

    Sometime the badge will take some time wait a week to see if you will receive it

  • FancifulBeat
    FancifulBeat Posts: 91 ✭✭

    I might just be too impatient of a person to use this service lol

  • Mark123_2024
    Mark123_2024 Posts: 5,509 ✭✭

    The system is not perfect. Sometimes it takes a lot to update for points or badges.

  • FancifulBeat
    FancifulBeat Posts: 91 ✭✭
    https://forum.fizz.ca/en/discussion/comment/6962937#Comment_6962937

    Yeah this is the first time I'm having to wait for points or badges. So I guess I've been 'lucky' so far. At least about this…

  • Shmutz
    Shmutz Posts: 35 ✭✭

    I had the same issue, then I noticed I'm not getting any points either. I contacted customer support via chat and after a while it seems they added the badge and points manually and opened a service ticket which is still ongoing.

  • Mitsu2023
    Mitsu2023 Posts: 40 ✭✭

    Still waiting for mine as well.

  • Scorchy
    Scorchy Posts: 6 ✭✭

    Issues like that can happen, try waiting a few months and it should update itself.

  • THORGAL CODE WT31T
    THORGAL CODE WT31T Posts: 6,654 ✭✭

    If you see that nothing changes after waiting a long time, you must contact technical support via this page

    https://fizz.ca/en/support

    You must select your region at the top of the page if you are elsewhere than in Quebec

  • unvoid
    unvoid Posts: 4 ✭
    This happened to me as well. I'm on my third month now and still nothing on the 1st month badge. I suggest you open a ticket after the second month.

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