transfer number

Posts: 2 ✭
edited February 22 in My Mobile
Hi, i am waiting for the message to transfer my number from fizz but haven't received it yet

Best Answer

  • Posts: 11,762 ✭✭
    Answer ✓

    Hi @Elio

    Did you enter the right information ? Did you contact the provider to see if there is some problem with your transfer? (Wrong imei or contract number?

    You can always contact the support,

    Site faviconContact us
    , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

Answers

  • Posts: 6,586 ✭✭

    Usually you need to wait about 24 hours. If not you should contact your provider asking for the SMS.

  • Posts: 24,843 admin

    Hello Elio 

    We're sorry for the inconvenience.

    Following my verification, the port out order was completed on our side on 28/01 at 8:58pm. If you have other questions or concerns, please contact us directly https://fizz.ca/en/support

    Have a great rest of the night!

    -Ingrid, Community Moderator 

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