activation code

elionu
elionu Posts: 15 ✭✭
edited January 22 in My Mobile

I want to introduce My son to Fizz,

When activating my SIM card, do I have to put my code or the one on the SIM card?

Thanks

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 9,874 ✭✭
    edited January 19 Answer ✓

    Hi @elionu

    Your son must have a new account, since only the first plan activated in one account can use the referral code

    Therefore, first you need to give to Fizz the code of the SIM, after before paying Fizz will ask to use the referral code

    But the procedure can be changed, you should read carefully every step, usually it is very well stated what code is asking

    This is the guide https://fizz.ca/en/faq/how-do-i-invite-friends-to-join-fizz

    A step in the subscription process allows you to enter a referral code when activating your first Fizz plan.

    If your first Fizz plan is a mobile one, know that you can also enter the referral code when you order your SIM card. When activating your SIM card, you'll have to confirm the code you entered at the time of the order or change it for another one.

    Important:

    If it’s not your first Fizz plan, the step to enter a referral code simply won’t appear. For example, if you subscribe to the Fizz mobile service without using a referral code, you won’t be able to use one when you add another mobile plan or subscribe to the Home Internet service. The reference code step will have disappeared.  

    If you forget to enter a referral code when subscribing to your first Fizz plan, you’re unfortunately out of luck. We cannot retroactively apply a referral code. 

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