$1 rebate does not apply to my bill
I applied for $1 rebate a long time ago but realized it has already been applied to my bill.
Answers
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Hi, be careful, check your catches, we can see your phone number.It is important to hide this kind of information to avoid being disturbed for nothing.
Is your problem solved or?
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Hello KayleeAn ,
Sorry to hear about the issue.
I verified the account and it appears that you managed to reach our customer service which escalated a ticket in return.
You will be contacted back via e-mail in the shortest time possible once our colleagues receive our technical team`s feedback.
Apologies for the inconvenience caused.
You can also track the ticket status via My settings - My tickets, to also have a view on its progress.
Thank you for your understanding.
Have a good one,
Raul, Community Moderator0
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