$1 rebate does not apply to my bill

KayleeAn
KayleeAn Posts: 2 ✭✭
edited January 9 in Your Fizz Account

I applied for $1 rebate a long time ago but realized it has already been applied to my bill.

Answers

  • G225 code IRSGE
    G225 code IRSGE Posts: 6,185 ✭✭

    Hi, be careful, check your catches, we can see your phone number.It is important to hide this kind of information to avoid being disturbed for nothing.

    Is your problem solved or?

  • Whizz
    Whizz Posts: 24,837 admin

    Hello KayleeAn  ,

    Sorry to hear about the issue.

    I verified the account and it appears that you managed to reach our customer service which escalated a ticket in return.

    You will be contacted back via e-mail in the shortest time possible once our colleagues receive our technical team`s feedback.

    Apologies for the inconvenience caused.

    You can also track the ticket status via My settings - My tickets, to also have a view on its progress.

    Thank you for your understanding.
    Have a good one,
    Raul, Community Moderator

This discussion has been closed.

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