New phone = New eSIM required?
Hi all, I am currently on Fizz's mobile service with an eSIM but recently purchased a new iPhone for use.
Would I be able to generate a new eSIM to transfer my service, and add this to my new phone? Otherwise, is transferring my existing eSIM possible?
I do not see any eSIM-specific management options available in my account settings.
Would I be able to generate a new eSIM to transfer my service, and add this to my new phone? Otherwise, is transferring my existing eSIM possible?
I do not see any eSIM-specific management options available in my account settings.
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Answers
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Hi @ccc1
Short answer YES you need a new SIM
At the moment Fizz is not offering to change the eSIM to another phone, therefore, you need to buy a physical SIM and follow the procedure
I believe the Fizz as a program to refund your 5$ to buy a SIM, but this must be validated with the support, , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.
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Looks like the physical SIMs at Circle K (Ontario) are bumped up to $15 instead of $5
Tried ordering online but can't get past the "Shipping information" step, no error codes0 -
Contact the support, and see if they can refund it since you are need to change from eSIM to SIM
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It's supposed to be $5
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