change a mobile plan

Tya Posts: 113 ✭✭

November 28 edited November 30 in My Mobile

Hi ! I would like to change my mobile plan!And i could not find where to do it!😉

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Best Answer

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  Oli 64JKA Posts: 6,218 ✭✭

  November 28 edited November 28 Answer ✓

  https://forum.fizz.ca/en/discussion/comment/6943806#Comment_6943806

  You might be in the "freeze" period. That mean you cant change your plan 108 hours or 4,5 days before the end of your paiment cycle. You will be able to change your plan the first day of your paiment cycle.

  

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Answers

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  Oli 64JKA Posts: 6,218 ✭✭

  November 28 edited November 28

  Here's the steps to change your plan:

  

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  Tya Posts: 113 ✭✭

  November 28

  That's a thing ! I do not have this option to change my plan in section of my plans

  😶

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  Tya Posts: 113 ✭✭

  November 29

  AAAAAA! ok! Good to know! Thank you very much!

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  dkoa3029 Posts: 29 ✭✭

  November 30

  never been froze like that

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  G225 code IRSGE Posts: 3,609 ✭✭

  November 30

  "freeze" period each month for pay..

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