Why am I charged for $5.65

wyandywja · November 2024

Please see the picture below.
Why am I charged for $5.65? What is it and how can I cancel it and get the refund? And How can I stop it happening again? Thanks.

elena code xzi4t · November 2024

Hi @wyandywja

Check on the transaction history to see the reason and contact the support

You can always contact the support, https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

BradDoell · November 2024

Good morning @wyandywja

5.65 is the equivalent of 5.00 plus 13%.

Did you order a SIM card online? If so, could this be the five dollar plus taxes of 13%?

Cheers,

Brad

wyandywja · November 2024

Thank u. Figured it out

Why am I charged for $5.65

Answers

Categories