Can't receive the activation SMS / voice call from Whatsapp
angryotter
Posts: 4 ✭✭
Been trying to activate WhatsApp (brand new user) with my new fizz enabled mobile but it's been failing. Can't receive the SMS and for the voice verification it gave me a message like "you need a fizz add-on to receive that call".
I have the following:
iPhone SE2
Fizz with 1GB data / British Columbia Coverage / Unlimited text and calling
I wonder -do I have to add "Canada" or "Canada+USA" coverage before I can receive the SMS from WhatsApp? or enable "international calling" ?
Thanks
I have the following:
iPhone SE2
Fizz with 1GB data / British Columbia Coverage / Unlimited text and calling
I wonder -do I have to add "Canada" or "Canada+USA" coverage before I can receive the SMS from WhatsApp? or enable "international calling" ?
Thanks
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Answers
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check that the +1 is canada and not +1 usa for country code at sign in.
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Hi @angryotter
When did you activate your plan?
Did you try to reboot the phone or put in airplane mode for 30 seconds.
The incoming SMS are free everywhere in the world
You can always contact the support, , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.
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Good morning @angryotter
Are you able to receive texts and use data with everything else other than WhatsApp? Please let us know.
if so, then the problem is most likely at the WhatsApp end.Cheers,
Brad
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Have you tried contacting @Whizz
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thanks for the comments, all! Yes, I can receive text messages of all kinds normally, and I've read many people have had this issue with WhatsApp. I'll try an Android phone next with the fizz SIM.1
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glad to hear it worked out somehow
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Awesome thanks for letting us know!
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This discussion has been closed.