Roaming

Looni · October 8

Hi

I'm in Portugal and purchased an add-on a few days before arriving here...but I only seem to connect when I use the hotel's wi fi...what do I have to do to access data when I'm away from the hotel? Thanks in advance for any help...

Andrei_ref_R7VK1 · October 9

Please check if you have activated data roaming.

G225 code IRSGE · October 8

Hi, what is the model of the phone? Is it VOLTE compatible?

Looni · October 8

It is an older model Samsung Galaxy S9...

katevalls · October 8

Oh I had the S9 and changed it because it was not compatible with VOLTe (if VOLTe is the issue here)

G225 code IRSGE · October 9

https://forum.fizz.ca/en/discussion/comment/6920634#Comment_6920634

Yes no volte compatible https://fizz.ca/en/faq/compatible-devices

Roaming

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