why " mobile network not available" on my cell phone?

Liviu B.
Liviu B. Posts: 2 ✭✭
edited October 9 in My Mobile

why " mobile network not available" on my cell phone?

Best Answer

  • G225 code IRSGE
    G225 code IRSGE Posts: 3,627 ✭✭
    edited October 8 Answer ✓

    Hi, close the phone and open it again. Check that the SIM card is in the correct position.

    Check in your Fizz account that everything is in order.

    What is the model of the phone?
    Contact support here:

    Contact us | Fizz or private message @Whizz

Answers

  • Liviu B.
    Liviu B. Posts: 2 ✭✭

    how i can fix this problem ?

  • Whizz
    Whizz Posts: 23,193 admin

    Hello @Liviu B.

    Could you please switch your phone to airplane mode for a couple seconds, then switch it back to normal?
    After that, reinsert your Sim and restart the phone.

    If the issue still persists, please contact us directly on here, or by accessing this link and we will gladly assist you further :

    https://fizz.ca/en/support

    Have a lovely afternoon!😊

    -Ingrid, Community Moderator

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