Data Upgrade Not Loading

TigerTheLion77
TigerTheLion77 Posts: 7 ✭✭
edited October 2 in My Mobile

I've just entered my second month of mobile service and received a 500MB upgrade for reaching level 2 however when I try to load it nothing happens. I have an active 250MB upgrade already in use and when I select "Apply" to the new 500MB offer the 250MB tile just wiggles a bit but the new offer doesn't appear as active. So, do I need to remove the 250MB in order to receive the 500MB?

As I'm writing this it seems more and more obvious that this is what I need to do...

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