receive call from usa

Joey5518
Joey5518 Posts: 15 ✭✭
edited September 26 in My Mobile

I was not able to answer a US call. It showed in my list of calls but there was no ring. I do not have a US plan but this was incoming to Montreal from NY.

Answers

  • BradDoell
    BradDoell Posts: 184 ✭✭

    Good morning @Joey5518

    It is not uncommon for spam calls to hang up before they get answered or it has a chance to ring.

    This happens to me from time to time.

    If a voice mail was not left, I assume the caller was spam. I only answer calls from numbers in my contact list for this reason. I would not be concerned.

    Cheers,

    Brad

  • Whizz
    Whizz Posts: 23,047 admin

    Hello Joey5518,

    I verified your file and noticed that you were in contact with our customer service representatives. If this situation repeats, please contact us privately with more information like the date and time of the call, if it also happens with local calls, if the call went to voicemail, etc. 

    Have a good one!
    -Sergiu, Community Moderator

     

This discussion has been closed.