Trying to change my plan

Brittany90 · September 20

elena code xzi4t · September 20

you can change your plan any time at the exclusion of the 4.5 days before the next billing cycle

BradDoell · September 20

Hi @Brittany90

Here is the link to the FAQ on the topic

https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan

Cheers,

Brad

Whizz · September 21

Hello @Brittany90 ,
You can change your plan directly from your Fizz account.
To do that, you can access My plans- Manage plans-Change plan and your request will be applied at the starting of your next payment cycle.
Since the system is automatic, you can modify the plan at any moment from the payment cycle, excepting the last 4,5 days when there is a freeze period.
Here are more details regarding the subject: https://fizz.ca/en/plan-change-policy

I wish you a great day.
-Lavinia, Community Moderator

Trying to change my plan

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