No ringing

lkreglewsk
lkreglewsk Posts: 42 ✭✭
edited September 6 in My Mobile

I just wanted to know before I buy a new phone, I got a plain for my daughter she has a Samsung s9 here are the Network spec:

Technology

GSM / CDMA / HSPA / EVDO / LTE

2G bands

GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2 (dual-SIM model only)

 

CDMA 800 / 1900 - USA

3G bands

HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 - Global, USA

 

CDMA2000 1xEV-DO - USA

4G bands

1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 18, 19, 20, 25, 26, 28, 32, 38, 39, 40, 41, 66 - Global

 

1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 25, 26, 28, 29, 30, 38, 39, 40, 41, 46, 66, 71 - USA

Speed

HSPA 42.2/5.76 Mbps, LTE (6CA) Cat18 1200/200 Mbps

Is this in spec with fizz, her phone works text data recieveing call. Just won't here ringing when I call it

Thanks

Best Answer

  • wenhan
    wenhan Posts: 1,163 ✭✭
    Answer ✓

    all I can say is that the ringing issue is phone related. swap her sim card to another phone and it works. Also, from posts of other people who have this issue, the same model of phone can have or not have dial issues.

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 8,406 ✭✭
    edited September 5

    From the previous post, I remember that you are using in the USA too, therefore, you should buy a Fizz's certified phone for the VoLTE

    Here you can find the list https://fizz.ca/en/faq/compatible-devices#3

    Moreover, at the end of 2025 the 3G is supposed to fade out in Canada too

    Regarding the spec, if you are using the phone in Canada is compatible, till the end of 2025

  • lkreglewsk
    lkreglewsk Posts: 42 ✭✭

    I am using it in Canada only, so why can't I hear ringing? I could before

This discussion has been closed.