Sim Card Activation Trouble

mistysmoons
mistysmoons Posts: 2
edited August 29 in Your Fizz Account
Hello, I have a trouble activating my sim card. I have picked a number and fill in my card and billing address but I can't click "next".

Best Answer

Answers

  • wenhan
    wenhan Posts: 1,178 ✭✭

    contact support

  • Coucou999
    Coucou999 Posts: 4
    I have the same issue, I cannot activate my sim card and nobody answer me on chat. For three days now I have no service phone.
  • Whizz
    Whizz Posts: 23,049 admin

    Hello @mistysmoons

    Could you please clear your cookies & cache then try again in an incognito window? If you have the possibility, try again in a different browser or device too.

    Here are more details regarding Sim activation:

    https://fizz.ca/en/faq/activate

    If the issue persists, please contact us directly

    https://fizz.ca/en/support

    Have a lovely day!😊

    -Ingrid, Community Moderator

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