Internet Down ?

FrancisLem
FrancisLem Posts: 2 ✭
edited August 16 in Internet
Hello !

I rebooted many time my modem and I have no internet since this morning. I'm the only one ? Im using ethernet. At least i have unlimited data perk from my mobile plan to use as a Hotspot.

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Answers

  • Wei Sang
    Wei Sang Posts: 2 ✭✭

    I live in montreal dt, the internet is disconnected since afternoon

  • propea
    propea Posts: 197 ✭✭

    Maybe you should contact their support

  • Whizz
    Whizz Posts: 23,047 admin

    Hello FrancisLem,
    Thank you for reaching out. 

    I just verified your modem's signals and noticed that the modem had some signals out of the norm, I also noticed that you reached out to us on the 13th as well and you were informed that maintenance was declared in your area. 

    The maintenance is now over, the modem is online, and the live signals are looking great. I would suggest testing the internet connection and contacting us privately using this FAQ if you experience any other issues with the internet service. 

    Have a good one!
    -Sergiu, Community Moderator

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