Some data for a 4 day trip QD5N9

Ari M.
Ari M. Posts: 128 ✭✭
edited August 7 in Data Gifting

going on a small 4 day trip to the US. I have a canada+US plan but i only have 2gb left till the 14th. If anyone can give me some data, it would be great.

QD5N9

Comments

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,128 ✭✭

    It says that you don't have a data plan.

    Screenshot_20240803_204146_Chrome.jpg

    In order to receive data gifts, you should have a minimum data plan of 1GB.

  • Ari M.
    Ari M. Posts: 128 ✭✭

    i do… its a 3gb a month plan…

  • CandyCris
    CandyCris Posts: 1,155 ✭✭

    I tried to send you some also, but I get the same error. Maybe contact support and see what they say.

  • beregsson
    beregsson Posts: 2 ✭✭

    got an error

  • AK20230110
    AK20230110 Posts: 4,976 ✭✭

    Hello,

    @Ari M.

    Try to open a ticket

    Maybe the is a error somewhere, just like in this case, that happened in May 2024 to @sonya007

    https://forum.fizz.ca/en/discussion/2650444/i-have-data-plan-but-i-can-not-receive-or-send-data-please-help?_gl=15aolfb_gaMTY0MDIyNDcwMi4xNzIyMDIzMzYx_ga_KLF9QGG329MTcyMjg2MDM1MS4xNy4xLjE3MjI4NjA4NjQuMC4wLjA._gcl_auOTYwOTI4MTE3LjE3MjIwMjMzNTU._ga_J34MDEW0ZM*MTcyMjg1NzAzMS43NC4xLjE3MjI4NjA4NjkuNTUuMC45NTUxMDc3NTA.

    @Whizz can you have a look?

  • Whizz
    Whizz Posts: 23,053 admin

    Hello @Ari M. ,

    I've just verified your account, and it seems that your mobile plan is registered under an end user. You should attempt to remove it, then confirm by commenting on this post and having someone try to send you some data.
    Here is an FAQ on how to remove an end user from a plan, and if you need more details, you can always contact our customer service representatives privately. You must bear in mind that the manipulation needs to be done on the Owner's account. Here is an FAQ on how to contact us.

    Have a good one!
    -Sergiu, Community Moderator

This discussion has been closed.

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