Also Sim Swapped

Geod
Geod Posts: 7 ✭✭
edited July 26 in My Mobile

Just to add in, was also sim swapped today at a bit after 13:02 July 24.

No texts, emails or other notifications from Fizz. Just suddenly no service on the Fizz sim.

Used unique password on the account generated by Bitwarden.

Only damage done is Hotmail password and Apple password changed by the hacker. Hacker didn't seem to change anything on the Fizz account.

I got my number back through Fizz support.

Answers

  • DjPxH
    DjPxH Posts: 24 ✭✭

    Sorry you went through this aswell. A few of us have unfortunately been Sim Swap lately.

    Please do not use 2FA sms. Some of us learned the hard way.

  • BeakBird
    BeakBird Posts: 3,587 ✭✭

    Wow. Makes me wonder if there was a data leak somewhere.

  • elena code xzi4t
    elena code xzi4t Posts: 8,441 ✭✭
    https://forum.fizz.ca/en/discussion/2652995/also-sim-swapped

    please contact the law enforcement for you and for us

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,125 ✭✭

    It's becoming more scarring. @Whizz what's going on?

  • jvh_NVPF2
    jvh_NVPF2 Posts: 890 ✭✭

    Maybe data breach and/or compromised system?

  • Whizz
    Whizz Posts: 23,047 admin
    edited July 26

    Hello everyone,
    We are sorry about the unpleasant experience, our internal teams are still checking the situation.
    I understand that this news might seem concerning but we are working hard to avoid such situations in the future.
    Your patience and understanding are appreciated.
    Have a good day,
    -Raul, Community Moderator

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