why the second referal doesnt not get me any points？

Ajan
Ajan Posts: 60 ✭✭
edited July 23 in Your Fizz Account

i get $25 and 200 points for my first referal, but the second referal i only get $25, no points, is that right？

Best Answer

  • Ajan
    Ajan Posts: 60 ✭✭
    Answer ✓

    @kaitokun

    we should get fizz points with every referal not merely the $25, lets see what happen after 24 hours, will let u know.

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 8,407 ✭✭
    edited July 22

    Hi @Ajan

    You should also receive the points. Sometimes, the points are a day or two late, making them hard to track since we don't have a list of them.

    if you don't receive them, contact the support

    Go to this page https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

  • Ajan
    Ajan Posts: 60 ✭✭

    thx, elena

  • Ajan
    Ajan Posts: 60 ✭✭

    i told with customer service via whatsapp, but the dude didnt get my question, he said i hv already got the $25 referral, actually im asking the missing 200 fizz points, they didnt answer my question.😅

  • kaitokun
    kaitokun Posts: 1,264 ✭✭

    Actually, I don't think I've been getting points for referrals either. I got the points for the milestone for the first referral but didn't get any points for actually referring. Referred 3 so far and no points for any of them.

  • elena code xzi4t
    elena code xzi4t Posts: 8,407 ✭✭
    https://forum.fizz.ca/en/discussion/comment/6876722#Comment_6876722

    Go to your account → My settings → Resolve an issue this will open a ticket

  • Ajan
    Ajan Posts: 60 ✭✭

    i will wait 24 hours to see if it apply, if not, i will open a ticket.thx again.

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