📺 TV service: BETA
Comments
-
interested
0 -
It is an open beta now, you can subscribe from your account, my plans → Add a TV plan
1 -
Late and interested thanks!
0 -
interested. Thanks !
0 -
can't wait for it !!
0 -
the can’t so far, they use videotron internet for fizz and in order to have fizz tv you need to have fizz internet
0 -
Thank you for this awesome opportunity, I am excited to try fizz tv0
-
I received an invitation, but the subscription page is always loading (I cannot complete it/subscribe). What is happening ?
2 -
Same problem here the page keeps loading!
1 -
@Daniel C. 4764 Hi Daniel, I noticed you managed to subscribe to Fizz TV, that's great.
@stacey daphinis Hello Stacey, we apologize for the inconvenience you're experiencing. I can confirm that there is an open ticket on your account. We are working to resolve this issue as quickly as possible. You will be notified of any updates.
Thank you.😊
The Fizz Team
1 -
@Whizz I have a similar issue where I'm stuck with the page loading after selecting my address. The support chat button does not work, so I am unable to advise support of the issue.
1 -
> @Patrick S. 21405 said:
> @Whizz I have a similar issue where I'm stuck with the page loading after selecting my address. The support chat button does not work, so I am unable to advise support of the issue.
I have the same issue0 -
Interested
0 -
@Whizz Same issue as everyone else. Just keep loading loading loading. And I received an invite via email last week.
0 -
Hello everyone! @Patrick S. 21405 @ynotQc and @Tim C. #14127
We are sorry to hear that you are having trouble subscribing.
Could you please try the following steps?
- Clear your cache and try again using private browsing mode.
- If the issue persists, contact us again, and we'll open a ticket for you.
Thank you for your understanding!
The Fizz Team ⚡️
0 -
I can't wait to see the final result
0 -
I redid the subscription process after clearing cache and in private mode and had the same issue. I did a recording of my session using the recorder of the browser extension devtools if needed. I did the same for the customer support chat button which I also had an issue with.
0 -
Hello @Patrick S. 21405!
We regret to learn that you are experiencing the same issue.
To assist you further, could you please provide us with more information:
- The date and time when the problem occurred
- The type and model of the device on which the issue occurred
- The version of the app you are using
- Whether the device has been rebooted
- Whether the app has been reinstalled
- If the issue is occurring with live content, replay, or VOD
Thank you for your time! 😊
The Fizz Team
0 -
- The date and time when the problem occurred
- 07/18 16:47
- The type and model of the device on which the issue occurred
- Windows 11 PC 23H2 22631.3880
- The version of the app you are using
- Chrome version 126.0.6478.128 (Official Build) (64-bit)
- Whether the device has been rebooted
- Yes
- Whether the app has been reinstalled
- Chrome cache was emptied, test did using incognito mode
- If the issue is occurring with live content, replay, or VOD
- N/A
I do get the same behavior on my Pixel 7 with Android 14 (build AP2A.240705.004) running the latest Chrome. In fact, I can reproduce the issue on any device at home (Chromebook, Windows, Android, Linux running either Edge or Chrome at their latest versions)
I have attached the log file from the Chrome DevTools if its of any help
1 - The date and time when the problem occurred
-
Awesome! Thank you for the information Patrick.
A ticket has been opened for your incident. You can follow the updates in your acccount > My settings > My tickets
Have a good day! 😊
The Fizz Team
0 -
Hello i'm interested.. do I Still have time to enroll?
0 -
The beta is public, go to your account → my plans at the bottom of the page you can add the tv service
1 -
I'd be very interested if this opens up again!0
-
I am interested
1 -
The TV service beta is public, go to your account, my plan at the bottom of the page, you can add the tv ervice
1 -
The beta is now open. You should be able to add it to your plan in your account.
0 -
Nice I might try it!
0 -
Thanks for your information. I will give it a try.
1 -
interested. Thanks !
0 -
Is it in their plan to offert the tv plan but without the need of fizz internet?
0 -
I doubt it. It would be harder for them to guarantee good service if used on other networks.
0 -
Ahh that's unfortunate their internet is not offered in my area
0 -
But the Network is constantly expanding.
0 -
Hmm i'm not a big tv consummer but i am wondering if this will be more like live tv or streaming service?
0 -
You can stream live TV.
0 -
How is the quality, resolution / bitrate? Is it comparable to over the air? Also wonder if the service used a modern codec like H265 or AV1?0
-
I am interested
0 -
It is now an open beta so you can add the package provided you have Fizz internet.
0 -
newly subscribed, hope will discover something interesting
1 -
Let us know what you think after you've tried it.
0 -
Are you satisfied with the service ?
0 -
still dont access to live streaming channels, only on demand is working. So will advise later, for now 50-50
1 -
Working now?
0 -
Yes! finally, im very happy its really nice to be Fizz
0 -
Good to hear. Thanks for the update.
0 -
Yeah reaaly, my pleasure
0 -
Awesome! I heard the image quality was low is it true?
0 -
I could not tell as i have an old tv! But thats fine with me
0 -
Is it SD, HD, or UHD?
0 -
Ohh okay thank you!
0
