Didn't get my badge
I just got my 5th referral, but in the badge section, instead of showing that I've earned the badge, now it's back to zero.
Does this happen to anyone? I'm not sure I got my points either
Didn't get my badge
Liwei
Posts: 937 ✭✭
I just got my 5th referral, but in the badge section, instead of showing that I've earned the badge, now it's back to zero.
Does this happen to anyone? I'm not sure I got my points either
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Best Answers
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Sometimes it's like that. Ive seen it happen to me just last week. Don't worry, you'll get it.
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It takes a while sometimes, give 48 hours or so.
Sometimes I'll get the email saying I unlocked a referral bonus but that change won't be reflected until some time around 48 hours so I usually hold off messaging support until then.
I didn't get my first month badge until around 2 weeks after my first month had actually taken place so it could be a while.
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Answers
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I am sure you got the points.
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If you don't see it soon in a day or two explain the details to FIZZ on chat.
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Thanks guys. It's been almost a week and I still don't have it, but I'll wait for a bit more
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Have you tried contacting Fizz agent using chat?
Contact us
Please try to chat with them. Hope it's gonna be solved soon. 🤺0 -
Not yet. I'll wait for a few more days then contact them if it's still the same
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ok, lets have some patience.
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Over a week is a long time. From my experience it's been about 5 days for certain account updates like that to go into effect.0
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i just had this same thing happen. i contacted support and they said it needs to wait for them to have their second payment for the badge to unlock… to me that doesnt make sense cos its for referral and not if they stay. what if they cancel cos the service doesnt work well? then we dont get the badge?
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