With Canada coverage plan can not call a number outside of Quebec

Youness007
Youness007 Posts: 9 ✭✭
edited July 2024 in Your Fizz Account
With Canada coverage plan can not call a number outside of Quebec

Answers

  • wenhan
    wenhan Posts: 2,443 ✭✭

    thats weird. you should be able to call if your plan is canada coverage. did you add 1 before the number?

  • Whizz
    Whizz Posts: 26,470 admin

    Hello Youness007  ,

    Sorry to hear about the issue.

    I verified your account and saw that you are discussing on chat with our customer service.

    They will help you further after asking a few details regarding the situation so a ticket can be escalated on the matter.

    Thank you for your understanding.
    Have a good one,
    -Raul, Community Moderator

  • Youness007
    Youness007 Posts: 9 ✭✭
    Yes I did, and it said your plan is not allowed to call the destination number !!
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