No internet at H9C
We have electricity but no Internet since 6AM
We have electricity but no Internet since 6AM
Have you tried a restart?
That's related for sure to the snowstorm!
Check the status on this page:
"Major outage reported"… 😶
Thanks to all! Internet service has been restored.
That's good to hear! thank you for letting us know!
It's simply a breakdown Andrea V...
Hello Andrea V. #24002,
I am really sorry for the situation encountered. Following my verification, I noticed that there is a maintenance on the network grid on your area.
Our technician's are working hard to try to restore the service as the recent weather conditions affected their functionality.
What I can advice you is to simply reboot the modem every few hours ( unplug it from the power outlet and plug it back in ). More details can be found here also: https://fizz.ca/en/faq/my-internet-service-not-working-what-do-i-do.
Thank you for your understanding.
-Valentina, Community Moderator
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