Referral bonus

Mark123_2024 · March 2024

How can I check the use of referral bonus, because It was pending in my account and now I just used?

elena code xzi4t · March 2024

This is the guide how to check

Referral program: how do referral bonuses work?

https://fizz.ca/en/faq/what-kind-of-rewards-do-i-earn-for-inviting-friends

When your friend subscribes to Fizz using your referral code, both of your referral bonuses will be pending until your invited friend becomes a paying member. Same goes if you're the one who was invited: your bonus (and that of the Fizz member who invited you) will be pending.

But if still in pending contact the support

You can always contact the support, https://fizz.ca/en/support, and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

Pascal · March 2024

Hi @Mark123_2024

Go in your account and go to Benefiz, My Crew, Referral Bonus

Have a good day

elena code xzi4t · March 2024

If in your account they say used, check in the transaction history

Transaction history

View transactions to pay for your plan -- i.e. monthly payments, Add-Ons
See your Transaction history

PALevesque · March 2024

Pascal

Mar 20, 2024

Hi @Mark123_2024
Go in your account and go to Benefiz, My Crew, Referral Bonus
Have a good day

I second, fastest and easiest way to get to it.

Pascal · March 2024

PALevesque

Mar 20, 2024

https://forum.fizz.ca/en/discussion/comment/6800840#Comment_6800840
I second, fastest and easiest way to get to it.

thank you 😎

FizzyFizz JQMPM · March 2024

You can see how much is on pending and how much did you already used by going where @Pascal here told you

Pascal

Mar 20, 2024

Hi @Mark123_2024
Go in your account and go to Benefiz, My Crew, Referral Bonus
Have a good day

Mark123_2024 · March 2024

Ok, thank you all for the reply. Have a nice day!

Mark123_2024 · March 2024

Yes, you are right about checking my bonus status, but when I go into Benefiz it appears: pending $0, total received $0, used $0, balance $0 and under all of these "I use the referral code of .....$25 Received.

Whizz · March 2024

Hello Mark123_2024

I verified your account just now and noticed that the referral bonus appears under the Total Received and Balance sections. I would kindly suggest accessing the Fizz website using an incognito (private) page on your browser or deleting the cookies and cache memory stored on your browsing app.

Feel free to contact our customer service representatives in private if you need further assistance.

Have a good one!

-Sergiu, Community Moderator