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    • Hello from Ontario!

    Posts: 4 ✭✭
    edited March 2024 in Welcome and join
    Hi all, New here, and impatiently awaiting my number to be ported. How long does it generally take, please? Thanks!

    Best Answers

    • Posts: 11,342 ✭✭
      Answer ✓

      Hi @Bluenose33

      Usually couple of hours

      Did you confirmed the SMS?

    • Posts: 7,472 ✭✭
      Answer ✓

      Try to reboot your phone! Couple hours needed

    • Posts: 11,342 ✭✭
      Answer ✓

      Hi @Bluenose33

      If you confirmed the porting SMS from your previous provider, check the status of your Fizz plan

      You should also receive an welcome email from Fizz, after this, you can insert the Fizz's SIM to your phone and retsart it.


      if for any reason you get problem with the porting you can contact the support, https://fizz.ca/en/support you'll find a green bubble. Click on it to chat with support, available 24/7.

    • Posts: 7,295 ✭✭
      Answer ✓

      The porting is usually completed in less than 2 hours. Did you already confirm the porting out to your old provider? After that it's usually very quick and you should not have any service with your old sim. When that happens, you can pop in your new Fizz SIM and everything should be set!

    • Posts: 9,472 ✭✭
      Answer ✓

      Welcome to Fizz Bluenose33 ! 😊

    Answers

    • Posts: 6,817 ✭✭

      Welcome @Bluenose33

    • Posts: 4 ✭✭
      Thanks everyone! The online chat support was very helpful and got me all sorted out. So far service is great in our area. Thanks for all of the help
    This discussion has been closed.

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