Hello from Ontario!

Bluenose33
Bluenose33 Posts: 4 ✭✭
edited March 14 in Welcome and join
Hi all, New here, and impatiently awaiting my number to be ported. How long does it generally take, please? Thanks!

Best Answers

  • elena code xzi4t
    elena code xzi4t Posts: 8,603 ✭✭
    Answer ✓

    Hi @Bluenose33

    Usually couple of hours

    Did you confirmed the SMS?

  • Pascal
    Pascal Posts: 7,442 ✭✭
    Answer ✓

    Try to reboot your phone! Couple hours needed

  • elena code xzi4t
    elena code xzi4t Posts: 8,603 ✭✭
    Answer ✓

    Hi @Bluenose33

    If you confirmed the porting SMS from your previous provider, check the status of your Fizz plan

    You should also receive an welcome email from Fizz, after this, you can insert the Fizz's SIM to your phone and retsart it.


    if for any reason you get problem with the porting you can contact the support, https://fizz.ca/en/support you'll find a green bubble. Click on it to chat with support, available 24/7.

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,793 ✭✭
    Answer ✓

    The porting is usually completed in less than 2 hours. Did you already confirm the porting out to your old provider? After that it's usually very quick and you should not have any service with your old sim. When that happens, you can pop in your new Fizz SIM and everything should be set!

  • Code : 8CE6H
    Code : 8CE6H Posts: 9,033 ✭✭
    Answer ✓

    Welcome to Fizz Bluenose33 ! 😊

Answers

  • Derr
    Derr Posts: 6,318 ✭✭

    Welcome @Bluenose33

  • Bluenose33
    Bluenose33 Posts: 4 ✭✭
    Thanks everyone! The online chat support was very helpful and got me all sorted out. So far service is great in our area. Thanks for all of the help
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