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Home internet just subscribed. (upgrade cannot be applied on first month)

kevmegforest

kevmegforest Posts: 4 ✭✭

March 2024 edited March 2024 in Internet

I tried to activate with the 1$ discount but could not do it.

Can you help me with this?

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Best Answer

elena code xzi4t Posts: 11,342 ✭✭

March 2024 Answer ✓

Hi @kevmegforest
Sorry this is the guide for the bonus
What do I receive with the My Rewards program?
https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program
Each time you reach a new level in the My Rewards program, you unlock a new upgrade. An upgrade is a long-term reward that boosts your plan every month, like additional mobile data or a monthly discount on the price of your Home Internet plan.

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Answers

elena code xzi4t Posts: 11,342 ✭✭

March 2024

Hi @kevmegforest
That it is the rule with Fizz, all the modification and bonus will be applied the next billing cycle.

this is the guide
Plan change policy (EN)
https://fizz.ca/en/plan-change-policy
Important: A freeze period is in effect 108 hours (4.5 days) before the end of your payment cycle, during which time no changes can be made to your plan. You will have to wait for the next payment cycle.

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Pascal Posts: 7,472 ✭✭

March 2024

Your Bonus will be activate to your next billing cycle and you can replace only one slot every month

1
FizzyFizz JQMPM Posts: 7,295 ✭✭

March 2024

it' always like that... whatever change you made to your plan it's gonna be active from the next billing cycle

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SuperFizzeur Posts: 3,767 ✭✭

March 2024

The xtra bonus can be applied only at next billing cycle.

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This discussion has been closed.

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