I HAVE SAMSUNG A13 5G AND Call forwarding

slyster
slyster Posts: 2 ✭✭
edited January 21 in My Mobile
I HAVE SAMSUNG A13 5G AND HIM NOT ABBLE TO MAKE CALL FOWRDING BUT IS VERY IMPORTANT FOR ME. POSSIBLE TO HELPME

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 13,994 ✭✭
    edited January 19

    Hi @slyster

    The A13 is a VoLTE certified therefore should work did you followed this guide https://fizz.ca/en/faq/how-do-i-set-up-call-forwarding

    Can you try the sim in a different phone?

    Do you have unlimited calls or an addon for calls or money in your wallet?

    If nothing helps please contact the support


    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

  • auxiliarypost
    auxiliarypost Posts: 4 ✭✭
    Hi @slyster !

    1. Simply go to your Calling App (The green phone icon)
    2. Location the Three dots menu in the top right corner and press on it > Settings
    3. Go to Calling Accounts (or something similar)
    4. Select your provider (Fizz)
    5. Call forwarding option should be right there !

    Let me know if that helps

    Cheers
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