Hello all, I have been trying to debug this for a month now. A lot of testings and reproducing and now I am at a standstill. I have an IPhone SE second gen. If I receive a text when the phone is off, and I turn it on, I will get a new text notification. But it will automatically dissapear within a few seconds leaving me unable to read it.
This use to work. Just started a month ago with no changes(Software) on my end.
Am I alone?
Thanks for any pointers, I am out of ideas.
Hi
Did you try to disable iMessage?
Hi,
Is your iPhone up to date ?
Yes #1. I have tried with imessages on and off.
Yes. #2 Tried with old and newest IOS. Even Beta! Same bug.
Maybe a problem with your cell line... Did you contact the Fizz support team ?
Not yet, will be my last step. Works fine with an android phone. Just fishing to see if anyone else had this issue with an IPhone. Have a feeling Fizz will say Apple issue, Apple will say Fizz issue. Thanks
This is an iPhone problem, did you try to contact apple support?
No problem here with my Pixel
Hello @Gerald L. #254,
I'm sorry for the situation you have encountered.
I can see that my colleagues helped you already with this situation so you can contact Apple and solve the device-related issue.
If you still need our help, we're online 24/7, so you can contact us anytime by using this link: https://fizz.ca/en/support (if you have trouble in contacting us, click on the following link (with an incognito window ctrl+shift+n), and the chat bubble will appear within 15-20 seconds: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do).
I hope you have a pleasant day!
Mihai, Community Moderator
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