Travelling data

Jf555555
Jf555555 Posts: 4 ✭✭
edited December 2023 in My Mobile

Hi,

I have add 1Go for Europe. Where can I see the travelling data usage for this 1 go ? If I go over 1 go the connection stop or i will be charge for extra data ?

Thank

Answers

  • Olic
    Olic Posts: 822 ✭✭
    edited September 2022

    You will see it on the main page of your package for that line.

    From experience, I can tell you that there is a delay of a few minutes for the update of the data consumed.

    If you exceed the go, it will stop your data services, you will not have an automatic billing.

    By the way, even if you're out of data abroad, you still have access to your account from your phone, so you can buy another add-on if needed!

  • Fizzypop2468
    Fizzypop2468 Posts: 2 ✭✭
    So if I understand, when I run out of the one time add on data while traveling, I can just re-buy it?
  • Whizz
    Whizz Posts: 23,081 admin

    Hello Fizzypop2468 and @Jf555555,
    Thank you for describing your questions to us.
    You can verify your Travel Add-On data usage in your Fizz member account > My plans. Also, you can purchase as many data Travel Add-Ons as you want.
    You can see more details regarding the options you have when you're abroad here: https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options.
    I hope you have a pleasant day!
    Mihai, Community Moderator

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