I changed my email address
Alexlacasse18
Posts: 4 ✭✭
But didn't receive the confirmation email.
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Best Answer
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The email modification can be done only from the support, validate with them what is going on
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Or by private message on Facebook: https://www.facebook.com/fizzca/
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Answers
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Indeed, email address is changed by support usually.
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Yes, try to have a chat with an agent.
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